Proctor Experience
Frequently Asked Questions
At this time, Fisdap is responsible for reviewing incidents within the videos. Artificial intelligence from our proctoring services flags possible incidents, and the Fisdap Test Security team and others review these incidents daily. If follow-up is needed, they will reach out to the test taker and faculty.
No, exam recordings are exclusively reviewed by our Assessment Security Team to ensure impartiality and maintain exam integrity. As a proctor or instructor, your role is vital during the live exam, but post-exam analysis is handled by our security experts to guarantee a fair and secure assessment for all candidates.
If you have any concerns regarding an exam attempt, we encourage you to report them directly to Fisdap support. Our team is committed to ensuring the integrity of the examination process and will thoroughly review any issues brought to our attention. Please provide as much detail as possible to assist us in our investigation. We value your vigilance and are here to support you in maintaining the highest standards of assessment security.
Yes, our Assessment Security Team closely monitors all exam sessions for any irregularities. In the event that cheating or any other form of academic dishonesty is detected, we will promptly notify the relevant program officials. We are committed to upholding the integrity of the examination process and ensuring that all incidents are handled with the appropriate seriousness and discretion.