Account and Program Settings

You have to be logged in to Fisdap to change your password.

To change your password:

1. Go to the orange Account tab.
2. Select the orange Edit my Fisdap account tab.
3. Type in your new password and confirm it.
4. Click Save.

If you’ve forgotten your Fisdap username or password, you can follow these steps to receive an email with your username, password hint, and a link to reset your password.

Fisdap support staff are not authorized to reset your password for you. If you call or email, we will help walk you through these steps or encourage you to reach out to another instructor at your school who can reset passwords.

Hint: your email is not your username.

To get a password hint or reset your password:

1. Go to the home page and click the Member Login link.
2. Click the Forgot your login? link.
3. You will be prompted to type in your email address. It’s important that you give us the email address that you registered with Fisdap.
4. Follow the remaining prompts, and we’ll send you an email with your username, the hint you created to help you remember your password, and a link to reset your password if the hint does not help you remember it.

If you have certain administrative permissions you can edit an instructor's name, email address, email settings, and permissions.

1. Go to the orange Account tab.
2. Under the Instructor Accounts section, click on the Instructor Account information link.
3. Select the instructor whose account you need to update and hit the Edit button.
   • From this screen, you can also click the Delete button to permanently delete an instructor's account.
4. Update the instructor's information and be sure to save your changes.

1. Go to the orange Account tab.
2. Under the Instructor Accounts section, click the Create a new instructor account link.
3. On the Add Instructor page, fill out the form to add the new instructor's information.
4. Give the instructor all the necessary permissions. Click the orange question mark symbols   to read more about what each permission entails.
5. Create a unique username and password for the instructor.
6. Check the "Send email to instructor with his/her login information" box to automatically send the new user their login credentials. Please note that this step is not required. 
7. Click the save button to save your changes. The new instructor account will instantly be added to your school and the new instructor can login with their new username and password.

Graduation dates in Fisdap serve two main purposes: to organize your students in filters throughout the website and a way to expire student accounts after they complete the course. 

If students need more time to complete the course, you can extend their graduation date. If student leaves the course prior to completion, you can mark them as left program.

Students self-report their graduation date when they first create their account. After that, they cannot change it. Only an instructor who can edit student accounts will be able to change a student's graduation date.

Graduation status definitions:

• In Progress: Indicates that the student is currently enrolled in your program and has not yet graduated.
• Left program: Indicates that the student left the program prior to graduating.
• Graduated: Indicates that the student graduated from the program.
• Completed but Failed to Graduate: Indicates that the student completed the program but failed to graduate.

To change a single student's graduation date/status:

1. Go to the orange Account tab.
2. Under the Student Accounts section, click Student Account Information.
3. Use the filters or type in the name of the student whose account you need to edit.
4. Change the student's graduate date or status in the righthand column.
5. Be sure to save your changes.

To change the graduation date/status for a group of students:

1. Go to the orange Account tab.
2. Under the Student Accounts section, click on the Graduation Status link.
3. Use the filter to find the students whose accounts you need to edit. Click the checkbox to the left of each student's name.
4. Under Graduation Settings, choose what information you want to edit.
5. Be sure to save your changes.

To change information about your program, such as mailing address, primary contact, billing information, please follow the directions below.

1. Go to the orange Account tab.
2. Under Program Settings, click Program Info.
3. Update any information and be sure to save changes by clicking the Save button.
4. From this page, you can also link to the Skills Tracker or Scheduler settings.

At any point in time, you can edit your school's billing info in the Edit Program page. The billing info will automatically be populated in the Order Accounts page when you select the option to pay by invoice.

If you change and save new billing info while placing an order, the billing information will update on this page as well.

Fisdap student groups are an organizational tool that we provide instructors to use at their discretion. By sorting students into groups, you can limit which instructors receive emails about specific students as well as easily find a group of students when using our search filters.

An example of an application for student groups is an EMT program that has a day class and a night class--each with its own instructor. They can divide the students into two groups (day and night) and then limit instructor emails so that the day class instructor only receives emails pertaining to the day class students--and vice versa.

Add a Student Group

1. Go to the orange Account tab.
2. Under Program Settings, click the Student Group  link.
3. Click on the Add Student Group button  and the Edit Student Group page will appear. 
4. Give the student group a name.
5. Determine when the group is active. (An active group will be visible in search filters and an inactive group will be hidden.) Use the calendars to set the date range. The default dates will be set to start today and end a year from today. 
6. To add students, click on the Add/Remove button under the list for Students.  An Add/Remove Students window will appear that displays two lists of students. Click on a student's name to highlight it and then hit the arrow to move students from the Available Students list to the Selected Students list.
   • To remove a student, choose him from the list of Selected Students and move back to the Available Students list.
7. To add instructors to the student group, click on the Add/Remove button under the list for Instructors.  An Add/Remove Instructors window will appear that displays two lists. Click on an instructor's name to highlight it and then hit the arrow to move him from the Available Instructors list to the Selected Instructors list.
   • To remove an instructor, choose him from the list of Selected Instructors and move back to the Available Instructors list.
8. Check the box for Only send email notifications about this student group to the selected instructors if you want those instructors to be the only ones to receive emails pertaining to the selected students.  
   • NOTE:  For all students who are NOT in a student group, emails will be sent to all instructors who have the Receive email events box checked in their instructor account settings.
9. When setting up a student group, you may designate students to act as teaching assistants (TAs) for that section. A teaching assistant is authorized to confirm evals for any student in his or her class section. Set this up the same way you would students or instructors.
10. Always be sure to save your changes.

Edit a Student Group

1. Go to the orange Account tab.
2. Under Program Settings and Evaluations, click the Student Group link.
3. Click on the Active or Inactive lists of student groups to find the one that you would like to update and then click the Edit button.
   • If you want to make a student group inactive, a shortcut is to simply click the Deactivate button. (This also changes the last date the student group is "active" to today's date, thereby expiring.) 
4. From the Edit Student Group page, make any necessary changes and be sure to click the Save button.

While many of our evals are used in tandem with shift data entry in the Skills & Patient Care setion, some of the Fisdap evals are intended to give general feedback about student performance, preceptor performance, and surveys of the program. We also highlight the CoAEMSP (Part C) evaluation since this is a handy accreditaiton resource for you.

You can access these non-Skills Tracker evals through the Account page.

1. Go to the orange Account tab.
2. Under Program Settings, click the Program evaluations link.
3. On the Program Evaluations page, choose the eval you would like to enter and hit the green Go button. Or, if you came to this page to view an eval, click the View link beneath the drop down menu containing the list of evals.

If you do not see an evaluation you need in the place that you need it, contact Fisdap Support at 651-690-9241 or email [email protected].